Testimonials

Testimonials


  • Jean-Pierre Chanoine

    I am a Canadian who spent one month in Chile. I needed a small car. I rented a small Suzuki Alto from LYS and was completely satisfied. Andres is fluent in English and is very fast at answering Emails. Information on what is covered and what is not covered was very clear. What also led to me renting was that all tags for highways within Santiago were included in the price and the "damage to third parties" coverage was unlimited. Car was delivered at the door on time.

    Cheaper than big name companies, vehicle in excellent condition.

    Would rent again from LYS next time I visit Chile!

  • Jeff & Meril Umbers
    Australia

    Hi Andres
    We have had a fantastic trip in Chile and Argentina. Everything went according to our plan - Andres - thanks for organising the car. - it was perfect, for both the fast freeway and also went well on the rough mountain roads. Andres is based in Santiago, but can organise car rentals for English speaking clients any where in Chile. In our case he organised for the car to be brought to Puerto Mont airport, then it was picked up again in Puerto Varas.

    The best things for us about renting the car through LYS, (and us having no Spanish) were that we organised all the financials with LYS before then trip, then when in Chile we could call or send a message to Andres 24/7 if we had any problems to do with the car and be assured that he could help sort out any issues for us.

    Thanks again

  • Andrey Shanin

    We used LYS services for a one-way SUV rental between Santiago and Punta Arenas, hitting many unpaved roads and crossing national borders several times. This was a truly challenging request that could barely be satisfied by international rental companies at reasonable price. LYS made our road adventure happen by offering great service, awesome car and unmatched price, coupled with efficient communication on all trip related matters.

    Thanks!

  • Brian and JoAnne

    Thank you again for supporting our car rental needs during our recent trip to Chile. Our first rental in Punta Arenas went very smooth, including an up grade to a Nissan pickup. We had no trouble reaching Puerto Natales and Torres del Paine.

    Our second rental in Puerto Montt was equally smooth enabling us to see Puerto Varas and most of the beautiful Lake District including Volcan Osorno.

    Our third rental helped us tour Colchagua Valley, Viña del Mar and then to Mendoza in Argentina.

    Knowing you had our back was reassuring and we would gladly use your services again!! Muchas gracias

  • Dominic, Adele, Mary, Otello, Randy, and Natasha

    We wanted to thank you for the great outing and day we had with you visiting the wineries. Your driving and service is 10 out of 10. Would highly recommend you to any of our friends.

    Restaurant cava fe is a gem and real hilight of our trip, food was excellent and Pisco sour a 11 out of 10.

    Highly recommend to anyone. Thanks Francesca and Miguel . Great food and service.

    Thank you

  • Eileen and Terry Harvey and Jan Whittle
    Australia

    We rented a Toyota Hilux through Andres for our recent (March April 2018) six week, 10,000 km journey through Chile and Argentina. Andres organised all the vehicle requirements including documents for border crossings and insurance in both countries. Because of this, the process was very simple for us and everything proceeded without any problems. The vehicle was trouble-free, the GPS that Andres supplied was invaluable! We did not need to call Andres at any time but it was reassuring to know that we could if there had been a problem.

    We can highly recommend LYS car rental service.

  • James

    In the beginning of 2018, we used LYS services for renting two cars for a trip of two families, stating in Chile, and crossing to Argentina to visit Bariloche and the seven lakes. Andres managed to provide us the most economic offer, with two 4X4 cars and international insurance, which were perfect for our needs. Andres explained us the whole process in clear English, and solved even the smallest doubts with endless patience.

    The trip was very successful, and we will definitely use LYS services again in any other trip in Chile.

  • Roger M Ferryman

    I have been using Lys since 1992 on an annual basis. Twice in 2015, twice in 2016 and again twice in 2017. Whilst not always the cheapest Andres lays out the cost and what is covered precisely. No additional costs on collection or return something the car rental industry has a reputation for.

    I never had a opportunity to test the 24/7 service and support until my last trip. Our hire car was broken into with many electrical items stolen and the car documents. Andres acted swiftly, responsibly and was very supportive ensuring our immediate crisis was not a total disaster Andres speaks perfect English combined with a slight touch of English humour.

    I thoroughly recommend this company.

  • Simon and Valerie Friend
    England

    Hi Andres
    Having never visited South America before we were a little wary of arranging a hire car through an (to us) unknown provider. However, Andres’ clear and very helpful information convinced us. The whole reservation process was very simple and the end result could not have been better. The car, with which we toured Chile for 16 days, was in perfect condition, delivered on time and proved to very reliable. On top of this it was very good value compared to other quotes we received.

    We would recommend Andres and his company to anyone!

  • Sam and Dan

    We set ourselves quite the task for our short time in Chile: driving 7,437km in 20 days from North to South. We simply wouldn't have been able to do this without the help and support of Andres Gabor and LYS.

    LYS was the perfect answer to the many concerns we had about renting a vehicle in Chile. We completed the trip safe in the knowledge that, if something went wrong, we had a trusted contact at each stage. Andres went above and beyond what was required of him, inspiring us with photos and suggestions before our arrival, whilst taking genuine interest and enjoyment in our travels as they happened.

    There is no doubt that Andres' integrity and kindness turned our road-trip from good to great.

  • Peter & Ellen Brown

    My wife and I rented cars through LYS in 4 different locations over a 6 week visit to Chile in January-February 2017, our first time in the country. By working with Andres Gabor we could make all the arrangements through one point of contact. Throughout our trip Andres was a ready source of advice for sights, routes, and restaurants. (All of his recommendations were spot on.)

    Especially useful: Andres had the cars delivered and picked up wherever was most convenient for us, which meant our rentals needn't always be timed to airport arrivals and departures. In short: our trip was remarkable, Andres was a real asset, the cars met our needs, and we recommend LYS enthusiastically.

    Thanks and best wishes

  • Alison Pyott

    Service from Andres and Lys was spectacular! Incredibly prompt and responsive email communication when booking. We received the clearest instructions I have ever seen from a rental car company or accommodation for what to do to pick up and return our car - photos!!! The car was perfect for our trip over the Andes to Mendoza and back. Andres team made sure to take care of the paperwork we needed for the border. The car was perfectly equipped for the driving we were doing.

    We will definitely rent Thank you Again!

  • Jian Yang Hoh

    If I were to return to Chile, I would make sure to use Lys Car Rental, one of the most reliable and accommodating private car hire services I have ever used. Andres was helpful throughout the entire booking process, making sure to give me detailed breakdowns of cost as well as invaluable information about the places I was going. He even assisted to book restaurants beforehand, which was incredibly useful given my lack of Spanish.

    Lys also ensured that I was well taken care of the moment I landed in Chile till the very end. The wonderful driver and guide, Miguel and Marcelo, picked us up at the airport and ensured that we were ferried around Santiago and Vina del Mar in complete comfort. They bent over backwards to ensure that our trip was seamless. Marcelo is a wonderful guide with perfect English who has many good stories about Chile, as well as great tips on where to go. If I was ever at a loss on what to do, Marcelo always had many options on hand, and went the extra mile to book restaurants and made sure our every need was taken care of. The restaurants he took us to were great as well! (see picture)"

    I cannot recommend Lys car rental enough and will be using them if I ever return to Chile again.

  • Margaret and Gary
    Ireland

    Sincere thanks again for all your help and patience in organising three different car hires for us over the last 2.5 months and 30,000 kms : two from Santiago and one from Punta Arenas. All three went well especially because you made sure we had good vehicles and the right border crossing papers. Your handling of our last minute change to the type of vehicle was fuss free. Thank you also for being at the end of the phone 24/7 and for responding promptly to our emails - you were so calm when we contacted you about the parking issue at the border- truly appreciated. Your suggestions for an apartment and restaurants in Santiago were perfect as well - truly a service we would not expect from one of the multinational companies. We felt we had a friend in Chile before we even arrived!"

    Kind regards

  • Gert Peeters and Ton Nederhoed

    During 2 months last year we made a 14000 km road trip through Chile and Argentina. It was a wonderful experience also because our jeep provided by LYS never caused us any problems. A missing stamp at the border with Argentina was solved effectively by Andres through email and direct contact with customs: we only had one hour delay and could hit the road again in Argentinean Patagonia. Also the pick-up at the airport and the accomodation during a couple of days in Santiago were well taken care of. After coming back in Santiago we had a nice meal with Andres and his wife Raquel before our departure back to Amsterdam and our house on the island of Zakynthos Greece. We will be back again in the near future for another trip on the road in this unique part of the world.

  • Sean Bierle
    Head of School

    The Alzar School counts on reliable vehicles to make our programs in Chile possible. LYS Rent a Car has been a consistent and valued partner since 2012 and we have really appreciated their help. Whether it is finding vans in Santiago, securing 4x4s in Coyhaique, or arranging transfers in Puerto Montt, LYS has always been easy to work with and trustworthy. Mr. Gabor is unique in understanding our needs and his fluency in English makes communicating about reservations from the USA smooth. Thank you, LYS, for all the help over the years! We are looking forward to our next trip!

    Alzar School

  • Nicole Kenley

    Lys Rent a Car was extremely easy to use, and Andres responded immediately to all questions we had. This easy-to-use service allowed us the freedom to see much more of the country than we would have otherwise. Thanks for all your help in making our dream vacation happen!

  • Peter Foley
    Head Coach US Snowboarding

    We have used Lys Rent a Car on numerous occasions and have always been very pleased with their service. I have been most impressed with their ability to find us exactly the cars we need in a wide range of delivery options. Lys Car Rental has proven to be a valuable contact in Chile.

  • Karin and Achim Reindl
    Munich

    Dear Mr. Gabor, Sorry that we are more than late to say thank you for the wonderful trip in the north of Chile you arranged for us. The fotos show the area of chungara, guide Patricio, whom you recommended was excellent. If you need a guide in the Iquique area and for the area of the red lake, we really can recommend him. We really must tell you that every thing you arranged for us, the different hotels, the car, and so on, each of them was an excellent recommendation. Now we will wish you, your family and your team a prosperous new year, sunshine in your life and health. Dear Mr. Gabor, you can be shure, if we should have time to come back to your wonderful country, we will contact you and ask you to arrange the next tour.

    Best regards

  • Brendan Burke

    I have used LYS Rent a car for the last seven years for hire cars used during trips to Chile and Argentina, the cars have always been in first class condition and during over 40,000 Km travelled we have never suffered a mechanical break down. From the first e-mail enquiry to collection at the airport, booking of first class accommodation arranging of permits and finally returning us to the airport I have always received a first rate service from the LYS team I would recommend there excellent car hire operation to any one who is visiting Chile and needs a Hire car LYS are the number one car Hire firm, customer service is there number one consideration at all times.

    Best Wishes

  • Paul Klaasen

    We have used the service of LYS Rent A Car during trips in 2003, 2004 and 2006, and 2008 based on recommendations from a friend in the UK. Even when there was a little mishap in 2003, it was put right quickly and efficiently. Their 4x4s were ideal for taking us to some very remote places, sturdy and reliable and competitively priced. Perhaps the best recommendation is that we will be using their services again on our next trip this 2010, as will our friends, when we will have 3 of their cars taking us on yet another adventure in the Atacama Desert.

  • Abby Smith

    If you're planning on renting a car in Patagonia, LYS is the only way to go. Andres was extremely helpful and always responded quickly to any questions we had. He even gave us itinerary suggestions and sent us photos of different areas we should visit. We were given a 2019 VW Tiguan Sport 4x4 and it performed wonderfully. No problems whatsoever. LYS took care of all of the border crossing paperwork (we crossed the Chile/Argentina border 4 times) and everything was in perfect order. No matter how you slice it, renting a car to travel Patagonia is going to be expensive, but we found LYS to be reasonably priced. Furthermore, we really felt like we got our money's worth with the constant support from Andres, the seamless rental process and the flexibility when we needed to change our plans. We added an additional 4 days onto the rental, and dropped off in a different location, and Andres took care of everything. All I had to do was call him and ask. It was a great experience! We will be using LYS every time we return to Patagonia. Thank you so much Andres for your wonderful customer service!